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Appointment Setting

Appointment setting is a form of telesales in which agents call on consumers, from businesses to private residences, to get them to agree to a meeting with a qualified sales representative. Appointment setters will validate the inquiries from consumers to have these meetings, gather additional information from them and assist them with filling out an application or survey. This is often a method of pre-screening them so that they can be better served by a member of a sales team.

In order to meet your sales goals you need people hitting the phones and building the top of the pipeline every day.

We’re proud that we’re able to consistently make successful introductions into accounts that once seemed impenetrable.


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Auto Dialing Services

Need to deliver a message to your customers? With our autodialing services we can efficiently make that happen. Play a pre-recorded message to live answers and to answering machines in one simple campaign.

Let us do the planning and the implementing for you!


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Collections

Let our top-notch team, along with our superior dialing efficiencies, do the collecting for you!


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Inbound Customer Service Overflow

Overwhelmed with too many calls for you to support on your own?

CapRegion Results can help. Put our highly qualified agents to work for you on your after hours and overflow needs on anything from Telephone Answering Services to Customer Service and Support.


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Inside Sales

Professional sales done remotely. We have the trained staff to make this happen for you! Our accelerated platform that drives revenue growth by delivering an optimized sales experience for each individual client. Our unique sales approach provides buyer personalization with breakthrough innovations in predictive sales communications and engagement tracking that drives revenue growth by delivering an optimized experience for each perspective buyer.

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Why waste your sales staff’s valuable time creating interest, when we can do that for you? Let them spend their time closing the sale! Let us handle the process of stimulating and capturing interest in your product or service and get those sales pipelines filled!


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New Start Acquisition

Let our skilled staff hit the phones to create excitement around the prospect of purchasing your product. Whether they are former subscribers or cold calls, our agents are passionate about new starts!


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Quality Assurance Checks

Make sure your customers are happy by incorporating these vital touchpoints into your customer time line. Nothing could be more important!


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Retention Services and Strategy

Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. Let us help you develop and implement a calendar of touchpoints and techniques for your customer base. CapRegion Results can help to control that churn!


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Reverse Telemarketing Campaigns

Reverse telemarketing harnesses the magic of telephone communication. This concept is fed by driving large volumes to our call center.

In other words, prospective customers call you.

Planning is the key variable to drive success. Reverse telemarketing campaigns rely on three fundamental areas: media plan, call center preparation, and prize. Your first campaign requires greater set-up preparation; subsequent campaigns are less intensive.

Let us do the planning and the implementing for you!


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Stop Saver Programs

Let us help you find the real reason your customers are cancelling. Using modified scripting techniques based on the real issue we can effectively reinstate former subscribers.